Got more questions? Send us your enquiry below

What documents will Ziphaus provide to me?

Your purchase comes with a standard Product Installation Manual.

Is personalized customization available?

Partial personalization is supported. You may customize the materials, styles and positions of doors and windows, as well as the exterior wall colors and interior finishes.

Do I need a building permit?

If the product area is less than 120 square feet, a separate building permit is not required in most regions.

What do I need to prepare before installation?

Only 3 basic preparations are required, which are simple to complete with no extra hassle:
① Site Clearing: Remove obstacles such as debris, gravel, weeds and other clutter from the installation site.
② Ground Leveling: Carry out construction in accordance with the provided Site Foundation Design Drawings.
③ Precise Marking: Mark installation positioning lines on the leveled ground according to the dimensions of the house modules.

How is the house powered? Do I need a professional electrician?

The house adopts an integrated wiring harness design. On-site power connection only requires quick plugging-in; no wire stripping or splicing is needed.
A professional electrician is not required for traditional embedded wiring work.

Can air conditioning or ventilation equipment be added?

Mounting positions for air conditioning and ventilation systems are pre-reserved in the product, making additional installation extremely easy.
If your region has special climate-related requirements for air conditioning installation, we can also provide regionally enhanced versions to ensure stable and efficient operation under specific environmental conditions.

How long will it take from order placement to home delivery? How is the shipping cost calculated?

Delivery will be completed within 30–40 days after the order is confirmed and takes effect. We appreciate your understanding for any delays caused by force majeure such as natural disasters.
Shipping Cost:
We offer an exclusive limited-time discount for California: the delivery fee is only $800.
For other states, please contact our customer service and provide your specific address to get a real-time shipping quote.
Delivery Service:
We have cooperative service outlets in major regions across the United States and provide door-to-door delivery.
If your address is outside our delivery coverage, you will need to pick up your order at the nearest cooperative outlet.